Mara

Mara is an okapi and a clerk at the Zootopia ID (ZID) office in the Manehatten Union Square branch in We Can Fix Pawbert. She processes Pawbert's ID exchange when he replaces his ZCF Release Card with a civilian temporary ID.

Background

Mara works at Window 14 in the ZID office, processing identification documents for Zootopia citizens. Her professional manner and personal connection to the events of the Clawrence wall breach give her a unique perspective on Pawbert's case.

Series History

Season 4

Mara appears in "Unboxed" when Pawbert arrives at the ZID office to exchange his ZCF Released Offender Identification Card for a temporary civilian ID. When Pawbert slides his release card through the slot, Mara processes it professionally, scanning it and pulling up his information without comment on his status.

After processing begins, Mara reveals a personal connection: her brother worked the night shift as security at the central climate facility during the Clawrence wall breach. She quietly acknowledges that her brother survived because of mammals like Pawbert and the pack, showing recognition without fanfare.

Before Pawbert leaves, she offers a practical tip---that the Burrowlyn ZID office is usually less crowded---and says "Welcome back, Mr. Lynxley."

Personality

Mara is professional, efficient, and discreet. She handles Pawbert's sensitive documentation without judgment, acknowledging his past only through the personal connection of her brother's survival. Her approach demonstrates the quiet decency that Pawbert encounters from those who understand what he and the pack did during the wall breach crisis.

Key personality traits:

• Professional --- Processes documentation efficiently without unnecessary commentary
• Discreet --- Shares personal information quietly, not for the queue to hear
• Practical --- Offers helpful advice about less crowded locations
• Grateful --- Acknowledges the pack's role in saving lives without making a scene

Key Relationships

Pawbert Pawthorne

Mara's interaction with Pawbert is brief but meaningful. Her quiet acknowledgment that her brother is alive because of mammals like him represents one of the first moments where Pawbert experiences recognition for his heroism rather than just his crimes.

Notable Quotes

• "My brother was on the night shift during the wall breach. Security at the central climate facility."
• "He's alive because of mammals like you."
• "The Burrowlyn office is usually less crowded, by the way. For next time."
• "Welcome back, Mr. Lynxley."

Trivia

• Mara's brother's survival connects her to the events of the Clawrence terrorism arc in Season 2.
• Her practical tip about the Burrowlyn office demonstrates the kind of insider knowledge that helps returning citizens navigate bureaucracy.
• She voids and files Pawbert's ZCF Release Card, symbolically marking the end of his status as a "released offender" in the system.